You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 694 Myrtle Avenue Brooklyn New York US 11205 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 694 Myrtle Avenue Brooklyn New York US 11205. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. For Questions call 1-85.Our policy lasts 30 days. Ascensia Diabetes Care reserves the right to cancel or change this offer at any time and without notice. This offer cannot be combined with any other offer. YOU ALSO CERTIFY THAT YOU WILL COMPLY WITH ANY TERMS OF YOUR HEALTH INSURANCE CONTRACT REQUIRING THAT YOUR PAYOR BE NOTIFIED OF THE EXISTENCE AND/OR VALUE OF THIS OFFER. Patient: BY USING THIS CARD, YOU UNDERSTAND AND AGREE TO COMPLY WITH THE RESTRICTIONS. Visit for additional details and Restrictions. Cash Discount Cards and other non-insurance plans are not valid as primary under this offer. If patient is eligible for drug benefits under any such program, offer not valid. RESTRICTIONS: Offer not valid for prescriptions reimbursed under Medicaid, Medicare drug benefit plan, Tricare or other federal or state health programs (i.e. Patients pay all applicable taxes and fees. PATIENTS are responsible for any remaining balance after discount is applied. Excludes 15, 35 and 70 count over the counter test strips. CASH PATIENTS pay the first $15 and can save up to $66 on 100 count test strips. ELIGIBLE PRIVATELY INSURED PATIENTS pay the first $15 and can save up to $105 of remaining copay based upon prescription quantity and insurance coverage. To save up to $105* on CONTOUR NEXT test strips, please click here to receive free CONTOUR Choice card.
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